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Privacy Policy

Last updated: April 2026

This page describes how MailJuke handles personal data across our website and services, along with your available privacy choices.

MailJuke is operated by Nish Global Solution.

1. Scope

It applies when you create an account, purchase services, connect third-party providers, contact support, or otherwise interact with MailJuke.

This Privacy Policy explains how MailJuke collects, uses, shares, and processes personal data when you use our website, product pages, dashboard, APIs, communications, and related services.

It does not cover third-party tools or websites that have their own privacy policies.

2. Controller and Processor Roles

Depending on context, MailJuke may act as a data controller (for account, billing, support, analytics, security, and operations) or as a processor/service provider acting on customer instructions.

If you use MailJuke through an organization workspace, that organization generally controls customer-submitted data in that workspace.

3. Information We Collect

Information from third parties: payment providers, analytics providers, infrastructure/security providers, and connected services you authorize.

Information collected automatically: device/browser details, IP address, usage and session events, logs, diagnostics, and cookie-related signals.

Information you provide: profile and account details, billing data, purchase and transaction records, support messages, and configuration details for domains, DNS, emails, and workspace settings.

Workspace/team context: workspace owners or admins may access activity and settings according to permissions and product controls.

4. How We Use Personal Data

To improve products through analytics, reliability, feature development, testing, and performance optimization.

To process payments, subscriptions, invoices, credit/wallet operations, and fraud prevention controls.

To maintain service security, detect abuse, and enforce legal terms and platform policies.

To provide support, resolve requests, and improve customer experience.

To provide and operate services, including setup, account access, provisioning, and ongoing product functionality.

To send operational communications such as billing notices, security alerts, service updates, and policy changes. Where permitted, we may also send marketing communications.

5. Legal Bases (EEA/UK/Switzerland)

Where applicable, we process data under one or more legal bases: contract performance, legitimate interests, consent, and legal obligation.

6. How We Share Data

We may share data with vendors and service providers that support hosting, billing, communications, support, analytics, security, monitoring, and fraud prevention.

If you connect third-party integrations, relevant data may be exchanged to deliver requested functionality.

Workspace owners/admins and authorized team members may access data within permissions set by product design and workspace settings.

We may also disclose data for legal compliance, dispute handling, rights protection, and corporate transactions such as merger, acquisition, or restructuring.

We may use aggregated or de-identified data for analytics and product/business purposes where allowed by law.

7. Cookies and Similar Technologies

MailJuke and service providers may use cookies and similar technologies for security, session management, preferences, analytics, and service performance.

Where required by law, we request consent for non-essential cookies. You can manage cookie settings in your browser or available consent tools.

8. Retention and International Transfers

We retain personal data for as long as needed for service delivery, legal/compliance obligations, fraud/security controls, and dispute resolution.

MailJuke may process data in multiple countries. When data is transferred internationally, we apply safeguards required by applicable law.

9. Security

We use administrative, technical, and organizational safeguards designed to protect data, including access controls, monitoring, and security review practices.

No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, portability, consent withdrawal, and complaint filing with a regulator.

To protect accounts and users, we may verify identity before processing privacy requests.

11. Children

MailJuke is intended for business users and is not directed to children. We do not knowingly collect personal data from children.

12. Policy Updates and Contact

We may update this Privacy Policy from time to time. If we make material changes, we will update the date and provide additional notice where required.

For privacy questions or requests, contact support: [email protected]